Cancellation & Return/Exchange 

Requests are required to be reported within 24 hours of delivery.

Process of return/Exchange :

You can now process exchange or return requests directly from our website. If your item is within the return/exchange window, please follow these simple steps:

1st Step: Visit our website and sign in using the registered mobile number you used to place your order.

2nd Step: Go to your account section and select the order you wish to exchange.

Follow the prompts to initiate the return or exchange process (as per applicability of the product purchased by you). Please verify the eligibility of your item from the

product display page.

You are requested to kindly take action before the close of the exchange/return window. Please note that this 48-hour window is necessary to avoid misuse of our retunrs

policy. In case you miss this window or if you encounter any issues or have further concerns, please do not hesitate to email us on jerseykart2021@gmail.com We ar:

here to assist you and ensure that you have a positive shopping experience with Jerseykart

Terms of returns/exchange

Jerseykart will ship the replacement/accept Exchange at also bear the expenses of reverse shipping if:

>> Received product is damaged/defective in transit and manufucaturing Defect. 

>> Case we do not have pick up service available at your location, you would have to self-ship the product to our office Address.

(Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund)

>> Goods are not the same as order placed (please read disclaimer)

No replacement/Exchange will be applicable after 3 days of delivery of the product. Unfortunately, we can’t offer you a refund or exchange.

Once your returned packet is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

We only replace items if they are defective or damaged as per the policy 

In case of any other reason other than above processing charges including restocking and reverse pick up of INR 200/- will be added to the cost.

Please note: Most of our orders are made to order and are freshly made against your order. As a result we offer the exchange only option with same product or any

other alternate product against these designs . Our whatsapp team can assist you by showing actual images of exchanged product on request. Feel free to get in

touch if you so desire.

Unboxing videos are mandatory for claiming damaged product receipts.

Order Cancellation

>> From customer's end:

Order placed by you can be cancelled however we will be able to accept order change or cancellation requests any time before we ship your order. Unfortunately, we

cannot cancel orders once the order is already shipped and is out for delivery.

>> From the website's end:

We may receive some orders which we shall not be able to accept and must cancel. We reserve the right at our sole discretion, to refuse or cancel any order for any reason.

If there is any cancellation of your order from our end you will be duly notified by us. If you have already been charged for the transaction, the said amount will be reversed

back to your credit/debit card or bank account in 7 Days